{"id":3545,"date":"2026-02-27T07:13:03","date_gmt":"2026-02-27T07:13:03","guid":{"rendered":"https:\/\/mariebloom.pl\/regulamin\/"},"modified":"2026-11-04T09:30:12","modified_gmt":"2026-11-04T09:30:12","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mariebloom.pl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions of the Marie Bloom online shop"},"content":{"rendered":"<style>.kb-row-layout-id262_5e1e9b-36 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id262_5e1e9b-36 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id262_5e1e9b-36 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1320px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id262_5e1e9b-36 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id262_5e1e9b-36 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id262_5e1e9b-36 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id262_5e1e9b-36 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column262_ea396c-ed > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column262_ea396c-ed > .kt-inside-inner-col{flex-direction:column;}.kadence-column262_ea396c-ed > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column262_ea396c-ed > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column262_ea396c-ed{position:relative;}@media all and (max-width: 1024px){.kadence-column262_ea396c-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column262_ea396c-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column262_ea396c-ed\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\">\u00a71. General provisions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Marie Bloom online shop, available at <a>www.mariebloom.pl<\/a>, is run by:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Marie Bloom Maria Tworzowska<br><\/strong>business address \/ correspondence address: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, Poland<br>Tax ID (NIP): 9171154542<br>REGON: 544214205<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Contacting the Seller:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">email address: <a>kontakt@mariebloom.pl<\/a><br>phone number: <a href=\"tel:+48786118267\" target=\"_blank\" rel=\"noreferrer noopener\">+48 786 118 267<\/a><br>address for correspondence, complaints and returns: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, Poland<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>These Terms and Conditions set out:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) the rules for using the Shop,<br>b) the rules for placing orders,<br>c) the rules for concluding and performing sales contracts,<br>d) the rules for providing electronic services,<br>e) the rules for payment, delivery, complaints and withdrawal from the contract.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>The Shop sells products at retail intended exclusively for adults. By placing an order, the Customer declares that they are at least 18 years old.<\/li>\n\n\n\n<li>The information published in the Shop, in particular descriptions, photos, prices and promotions, constitutes an invitation to conclude a contract within the meaning of the Polish Civil Code, unless expressly stated otherwise.<\/li>\n\n\n\n<li>These Terms and Conditions are made available free of charge on the Shop\u2019s website in a way that allows them to be obtained, reproduced and recorded.<\/li>\n\n\n\n<li>The Customer is obliged to use the Shop in accordance with the law, good practice and these Terms and Conditions, in particular to provide true, up-to-date and complete data.<\/li>\n\n\n\n<li>Every Customer is obliged to read and comply with these Terms and Conditions. Acceptance of the Terms and Conditions is required each time before placing an Order.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a72. Definitions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the purposes of these Terms and Conditions, the following terms have the following meanings:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Shop \u2013 the Marie Bloom online shop available at <a>www.mariebloom.pl<\/a>.<\/li>\n\n\n\n<li>Seller \u2013 Maria Tworzowska, running the online shop under the name Marie Bloom.<\/li>\n\n\n\n<li>Customer \u2013 a natural person, legal person or organisational unit making a purchase or using the Shop\u2019s services.<\/li>\n\n\n\n<li>Consumer \u2013 a Customer who is a natural person performing a legal transaction not directly related to their business or professional activity.<\/li>\n\n\n\n<li>Entrepreneur with consumer rights \u2013 a natural person concluding a contract directly related to their business activity, where the content of the contract shows that it is not of a professional nature for that person.<\/li>\n\n\n\n<li>Goods \/ Product \u2013 a movable item offered in the Shop.<\/li>\n\n\n\n<li>Order \u2013 the Customer\u2019s declaration of intent aimed at concluding a contract for the sale of Goods.<\/li>\n\n\n\n<li>Sales Contract \u2013 a contract for the sale of Goods concluded at a distance via the Shop.<\/li>\n\n\n\n<li>Business days \u2013 Monday to Friday, excluding public holidays.<\/li>\n\n\n\n<li>Electronic services \u2013 services provided electronically by the Seller via the Shop.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a73. Technical requirements and electronic services<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To use the Shop, you need:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) a device with Internet access,<br>b) an up-to-date web browser supporting cookies and JavaScript,<br>c) an active email address.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>The Seller provides the following electronic services:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) enabling browsing of the Goods offered via the Shop,<br>b) enabling the placing of an Order using the order form,<br>c) maintaining a Customer account, if this functionality is available in the Shop,<br>d) providing a newsletter service, if this functionality is available in the Shop,<br>e) handling the contact form, if this functionality is available in the Shop.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>The contract for the provision of electronic services is concluded when the Customer starts using a given functionality of the Shop and terminates:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) for browsing the Shop\u2019s offer \u2013 when the Customer leaves the Shop,<br>b) for the order form \u2013 when the Order is placed or the ordering process is interrupted,<br>c) for the Customer account \u2013 when the account is deleted,<br>d) for the newsletter \u2013 when the Customer unsubscribes from the newsletter.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>The Customer may stop using the electronic services at any time, except while a placed Order is being fulfilled.<\/li>\n\n\n\n<li>The Customer is prohibited from providing unlawful content and from taking actions that may adversely affect the proper functioning of the Shop.<\/li>\n\n\n\n<li>Complaints concerning electronic services may be submitted to the email address: <a>kontakt@mariebloom.pl<\/a>. A complaint should contain at least data allowing the Customer to be identified and a description of the problem. The Seller will consider the complaint promptly, no later than 14 days from receipt.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a74. Information about Goods and prices<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Prices of Goods shown in the Shop are given in Polish zloty (PLN) and are gross prices, i.e. they include all applicable taxes, including VAT where applicable.<\/li>\n\n\n\n<li>Prices of Goods do not include delivery costs, unless expressly stated otherwise. The Customer is informed of the total price of the Goods, including taxes and delivery costs, before placing the Order.<\/li>\n\n\n\n<li>When announcing a price reduction for Goods, the Seller shows next to the promotional price the lowest price of those Goods in the 30 days before the reduction was introduced, and if the Goods have been offered for less than 30 days \u2013 the lowest price from the day they were first offered until the day the reduction was introduced.<\/li>\n\n\n\n<li>Photos and descriptions of Goods are for illustrative purposes. The Seller takes due care to ensure they reflect reality; however, minor differences resulting from monitor settings, production batch or the manufacturer\u2019s packaging do not constitute grounds for a complaint, as long as the Goods remain in conformity with the contract.<\/li>\n\n\n\n<li>Goods offered in the Shop are intended solely for lawful use in accordance with their purpose, the manufacturer\u2019s instructions and safety rules.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a75. Placing Orders and concluding the contract<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Orders can be placed via the Shop\u2019s website 24 hours a day, 7 days a week.<\/li>\n\n\n\n<li>An Order is placed by:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) selecting Goods and adding them to the cart,<br>b) going to the order form,<br>c) providing the required data,<br>d) choosing the delivery and payment method,<br>e) confirming that the Customer has read the Terms and Conditions and the Privacy Policy,<br>f) clicking the button that finalises the purchase, clearly labelled, e.g. \u201cOrder with obligation to pay\u201d.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Before placing the Order, the Customer can check and correct the data entered.<\/li>\n\n\n\n<li>A condition for fulfilling the Order is providing the correct data necessary for its fulfilment.<\/li>\n\n\n\n<li>After the Order is placed, the Seller promptly sends the Customer an email confirming receipt of the Order.<\/li>\n\n\n\n<li>The Sales Contract is concluded when the Seller accepts the Order for fulfilment, of which the Customer is informed by email.<\/li>\n\n\n\n<li>The Seller may refuse to fulfil an Order if:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) the Customer\u2019s data is incorrect or incomplete,<br>b) payment was not received within the specified time,<br>c) the Goods are temporarily unavailable,<br>d) there is an obvious error in the description or price of the Goods.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>If some of the Goods included in the Order are unavailable, the Customer will be informed of the option to:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) fulfil the Order in part,<br>b) extend the fulfilment time,<br>c) cancel the entire Order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a76. Payments<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The payment methods available in the Shop are:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) PayU,<br>b) BLIK,<br>c) traditional bank transfer,<br>d) other payment methods made available in the Shop.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>For prepayment, fulfilment of the Order begins after receiving confirmation of successful payment from the payment operator or after the funds are credited to the Seller\u2019s account.<\/li>\n\n\n\n<li>If the Customer chooses a traditional bank transfer and does not pay for the Order within 3 business days, the Seller may cancel the Order.<\/li>\n\n\n\n<li>The online payment operator is the payment operator indicated in the Shop for the selected payment method.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a77. Delivery<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Orders are delivered within the territory of the Republic of Poland.<\/li>\n\n\n\n<li>The available delivery methods and their costs are shown to the Customer before the Order is placed.<\/li>\n\n\n\n<li>The Order fulfilment time is counted from the day of:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) receiving positive authorisation of the online payment, or<br>b) the payment being credited \u2013 for a traditional bank transfer.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>The standard delivery time is up to 5 business days, unless a different time is stated in the description of the Goods.<\/li>\n\n\n\n<li>Orders may be fulfilled directly by logistics partners or wholesalers cooperating with the Seller in a dropshipping model. This does not affect the Seller\u2019s liability towards the Customer \u2013 the Seller always remains the party to the Sales Contract.<\/li>\n\n\n\n<li>For an Order comprising several Goods, delivery may take place in more than one parcel, in particular when the Goods come from different warehouses or different logistics partners. The Customer is informed of such a fulfilment method if it affects the delivery time.<\/li>\n\n\n\n<li>The Seller is not liable for delays resulting from the Customer providing incorrect address details or for reasons attributable to the carrier that could not be avoided despite due care.<\/li>\n\n\n\n<li>When the Goods are handed over to the Consumer, the benefits and burdens associated with the Goods and the risk of their accidental loss or damage pass to the Consumer. However, if the Consumer chose a carrier other than the one offered by the Seller, the risk passes to the Consumer when the Goods are handed over to that carrier.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a78. Right of withdrawal<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A Consumer and an Entrepreneur with consumer rights have the right to withdraw from a distance sales contract within 14 days without giving any reason, subject to the exceptions provided by law and these Terms and Conditions.<\/li>\n\n\n\n<li>The withdrawal period starts on the day on which the Customer or a third party indicated by them, other than the carrier, took possession of the Goods, and in the case of a contract covering multiple Goods delivered separately \u2013 from taking possession of the last item.<\/li>\n\n\n\n<li>To meet the deadline, it is sufficient to send the withdrawal statement before it expires.<\/li>\n\n\n\n<li>The withdrawal statement may be submitted:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) by post to: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, Poland,<br>b) by email to: <a>kontakt@mariebloom.pl<\/a>.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>The Customer may use the model withdrawal form constituting Annex 1 to these Terms and Conditions, but this is not mandatory.<\/li>\n\n\n\n<li>In the event of effective withdrawal, the contract is deemed not to have been concluded.<\/li>\n\n\n\n<li>In the event of withdrawal from the sales contract, the Consumer and the Entrepreneur with consumer rights must send the Goods back to the Seller without delay, no later than 14 days from the date of submitting the withdrawal statement. To meet the deadline, it is sufficient to send the Goods back before it expires.<\/li>\n\n\n\n<li>The Seller refunds all payments received from the Customer, including the cost of delivering the Goods in an amount corresponding to the cheapest standard delivery method offered in the Shop, without delay, no later than 14 days from receipt of the withdrawal statement.<\/li>\n\n\n\n<li>The Seller may withhold the refund until the Goods have been received back or the Customer has provided proof of sending them back, whichever occurs first.<\/li>\n\n\n\n<li>The refund is made using the same payment method used by the Customer, unless the Customer has expressly agreed to a different method of refund that does not involve any costs for them.<\/li>\n\n\n\n<li>The Customer must return the Goods without delay, no later than 14 days from the date of withdrawal, to the following address:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Marie Bloom \/ Maria Tworzowska<br>ul. Wilcza 13\/4<br>56-120 Brzeg Dolny, Poland<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li>The direct cost of returning the Goods is borne by the Customer, unless the Seller expressly states that it will cover this cost.<\/li>\n\n\n\n<li>The Customer is liable for any diminished value of the Goods resulting from handling them beyond what is necessary to establish their nature, characteristics and functioning.<\/li>\n\n\n\n<li>The right of withdrawal does not apply in the cases provided for by law, in particular with regard to:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) Goods that are not prefabricated, are made to the Customer\u2019s specifications or are clearly personalised,<br>b) Goods supplied in sealed packaging which cannot be returned after opening for health protection or hygiene reasons, if the packaging was opened after delivery,<br>c) sound or video recordings or computer software supplied in sealed packaging, if the packaging was opened after delivery,<br>d) other cases specified in Article 38 of the Polish Consumer Rights Act.<\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li>For intimate, erotic, hygiene or body-contact products, the exclusion of the right of withdrawal applies only to Goods supplied in sealed packaging whose opening after delivery justifies the impossibility of return for health protection or hygiene reasons.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a79. Complaints concerning Goods \u2013 lack of conformity with the contract<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Seller is liable to the Consumer and the Entrepreneur with consumer rights for any lack of conformity of the Goods with the contract under the rules set out in the Polish Consumer Rights Act.<\/li>\n\n\n\n<li>If the Goods are not in conformity with the contract, the Customer may submit a complaint.<\/li>\n\n\n\n<li>A complaint may be submitted:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) by post to: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, Poland,<br>b) by email to: <a>kontakt@mariebloom.pl<\/a>.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>To help us process the complaint more efficiently, we recommend providing:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) the Customer\u2019s first and last name,<br>b) the order number,<br>c) contact details,<br>d) a description of the non-conformity,<br>e) the date the non-conformity was found,<br>f) the Customer\u2019s request,<br>g) photos or a video, if they help assess the problem.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>The Customer may request:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) repair of the Goods,<br>b) replacement of the Goods.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Together with the complaint, the Customer must deliver the Goods concerned to the Seller. If the complaint is submitted by email, the Customer should deliver the Goods to the Seller no later than 7 days from the date of the complaint, if this is necessary to consider the complaint.<\/li>\n\n\n\n<li>If:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) the Seller refuses to bring the Goods into conformity with the contract,<br>b) the Seller does not bring the Goods into conformity with the contract,<br>c) the lack of conformity persists despite attempts to bring the Goods into conformity with the contract,<br>d) the lack of conformity is significant,<br>e) the circumstances show that the Seller will not bring the Goods into conformity with the contract within a reasonable time or without undue inconvenience to the Customer,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">the Customer may submit a statement on price reduction or withdrawal from the contract, in accordance with the Polish Consumer Rights Act.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>The Seller may replace the Goods instead of repairing them, or repair them instead of replacing them, if the method chosen by the Customer to bring the Goods into conformity with the contract is impossible or would involve excessive costs for the Seller.<\/li>\n\n\n\n<li>Repair or replacement is carried out at the Seller\u2019s expense.<\/li>\n\n\n\n<li>The Seller responds to the complaint within 14 days of receiving it. Failure to respond within this period means the complaint is accepted.<\/li>\n\n\n\n<li>The response to the complaint is provided on paper or another durable medium.<\/li>\n\n\n\n<li>These provisions do not exclude, limit or suspend the Customer\u2019s rights under mandatory provisions of law.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a710. Complaints concerning damaged parcels<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If the parcel is found to be damaged on delivery, the Customer should, if possible, draw up a damage report with the carrier and promptly inform the Seller.<\/li>\n\n\n\n<li>The absence of a damage report does not deprive the Customer of their rights under the law or these Terms and Conditions.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a711. Product reviews<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Seller enables Customers to post and access reviews of Products and of the Online Shop under the rules set out in this section of the Terms and Conditions.<\/li>\n\n\n\n<li>A Customer can post a review using a form for adding reviews of a Product or the Online Shop. This form may be made available directly on the Online Shop\u2019s website, including via an external widget, or via an individual link sent to the Customer after purchase to the email address they provided. When adding a review, the Customer may also add a graphic rating or a photo of the Product, if this option is available in the review form.<\/li>\n\n\n\n<li>A Product review may only be posted for Products actually purchased in the Seller\u2019s Online Shop and by the Customer who purchased the reviewed Product. Concluding fictitious or sham sales contracts in order to post a Product review is prohibited. A review of the Online Shop may be posted by a person who is a Customer of the Online Shop.<\/li>\n\n\n\n<li>Adding reviews by Customers may not be used for unlawful activities, in particular acts of unfair competition or activities infringing personal rights, intellectual property rights or other rights of the Seller or third parties. When adding a review, the Customer must act in accordance with the law, these Terms and Conditions and good practice.<\/li>\n\n\n\n<li>Reviews may be published directly on the Online Shop\u2019s website, e.g. next to a given Product, or on an external review service with which the Seller cooperates and to which it refers on the Online Shop\u2019s website, including via an external widget placed on the Online Shop\u2019s website.<\/li>\n\n\n\n<li>The Seller ensures that published Product reviews come from its Customers who purchased the given Product. To this end, the Seller takes the following measures:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) publishing a review submitted via the form available directly on the Online Shop\u2019s website requires prior verification by the Seller. Verification consists of checking that the review complies with the Terms and Conditions, in particular whether the reviewer is a Customer of the Online Shop. For Product reviews, the Seller additionally checks whether that person purchased the reviewed Product. Verification takes place without undue delay;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) the Seller may send Customers, including via an external review service with which it cooperates, an individual link to the email address provided at purchase. In this way, access to the review form is given to a Customer who purchased a Product in the Online Shop;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">c) in the event of the Seller\u2019s doubts or objections raised with the Seller by other Customers or third parties as to whether a given review comes from a Customer or whether a given Customer bought the given Product, the Seller reserves the right to contact the author of the review in order to clarify and confirm that they are actually a Customer of the Online Shop or purchased the reviewed Product.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Any comments, appeals against review verification or objections as to whether a given review comes from a Customer or whether a given Customer bought the given Product may be submitted in a manner analogous to the complaints procedure set out in \u00a79 of the Terms and Conditions.<\/li>\n\n\n\n<li>The Seller does not post, or commission another person to post, false Customer reviews or recommendations, and does not distort Customer reviews or recommendations in order to promote its Products. The Seller may publish both positive and negative reviews. The Seller does not publish sponsored reviews.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a712. Liability for use of the Goods<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Customer must use the Goods in accordance with their intended purpose, the manufacturer\u2019s instructions, safety rules and applicable law.<\/li>\n\n\n\n<li>The Seller is not liable for damage resulting from use of the Goods contrary to their intended purpose, instructions or the manufacturer\u2019s warnings, or in an unlawful manner.<\/li>\n\n\n\n<li>The provisions of this section do not exclude the Seller\u2019s liability which cannot be excluded under applicable law.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a713. Out-of-court dispute resolution<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Consumer may use out-of-court methods of handling complaints and pursuing claims, in particular by:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) submitting an application to the competent provincial inspectorate of the Trade Inspection,<br>b) seeking assistance from the municipal or district consumer ombudsman,<br>c) using the information available on the website of UOKiK (Polish Office of Competition and Consumer Protection) on out-of-court resolution of consumer disputes.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Detailed information on out-of-court resolution of consumer disputes is available on the websites of UOKiK and municipal and district consumer ombudsmen.<\/li>\n\n\n\n<li>The Seller does not undertake to use out-of-court consumer dispute resolution.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a714. Personal data and cookies<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The rules for processing personal data and using cookies are set out in the Privacy Policy and the Cookie Policy available on the Shop\u2019s website.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u00a715. Final provisions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>These Terms and Conditions apply from 2 April 2026.<\/li>\n\n\n\n<li>Polish law applies to contracts concluded via the Shop.<\/li>\n\n\n\n<li>These Terms and Conditions may be amended for important reasons, in particular in the event of:<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">a) changes in the law,<br>b) changes in payment or delivery methods,<br>c) changes in the Seller\u2019s details,<br>d) changes in the Shop\u2019s functionality.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Orders placed before the new Terms and Conditions enter into force are governed by the Terms and Conditions in force on the day the Order was placed.<\/li>\n\n\n\n<li>Matters not regulated by these Terms and Conditions are governed by generally applicable law, in particular the Polish Consumer Rights Act, the Civil Code, the Act on Providing Electronic Services and the GDPR.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Model withdrawal form<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Marie Bloom \/ Maria Tworzowska<br>ul. Wilcza 13\/4<br>56-120 Brzeg Dolny, Poland<br>email: <a>kontakt@mariebloom.pl<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I\/We hereby give notice that I\/we withdraw from my\/our contract of sale of the following goods:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ordered on \/ received on:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Name of consumer(s):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address of consumer(s):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order number:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Signature of consumer(s), only if this form is submitted on paper:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Date:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Delete as appropriate.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a71. General provisions Marie Bloom Maria Tworzowskabusiness address \/ correspondence address: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, PolandTax ID (NIP): 9171154542REGON: 544214205 email address: kontakt@mariebloom.plphone number: +48 786 118 267address for correspondence, complaints and returns: ul. Wilcza 13\/4, 56-120 Brzeg Dolny, Poland a) the rules for using the Shop,b) the rules for placing orders,c) the&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-3545","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Michal IT","author_link":"https:\/\/mariebloom.pl\/en\/author\/michal-it\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/pages\/3545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/comments?post=3545"}],"version-history":[{"count":1,"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/pages\/3545\/revisions"}],"predecessor-version":[{"id":3602,"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/pages\/3545\/revisions\/3602"}],"wp:attachment":[{"href":"https:\/\/mariebloom.pl\/en\/wp-json\/wp\/v2\/media?parent=3545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}